The customer will assume full responsibility for sizing when measurements are not taken at our salon, or have changed from the original measurements that were taken by our order department. Additional charges may be added for Rush Cuts, plus or women's sizes and extra length, depending on the designer. You will be notified of these charges by our staff.
Online payments are refundable only within 24 hours. Cancellation for your bridesmaid dress or flower girl dress within 24 hours will incur a fee of $75. Any cancellation after 24 hours will result in forfeiture of entire payment. Payments are not transferrable to any other purchase or account. Items ordered for you are NOT cancellable or returnable, regardless of the status of the event. Any changes to size, style or color must have written confirmation from Bridal Elegance if available with the manufacturer. We are not responsible for dye lot variations or manufacturer delays beyond our control. Estimated ship dates from the manufacturer are an approximation and are NOT guaranteed. All orders must be paid in full before shipped to customer. Merchandise left unclaimed and not picked up after 30 days of the scheduled event date shall become the property of Bridal Elegance and all monies forfeited. If you have any questions about our policy or your order please contact us during store hours so that we can address your concerns and answer your questions personally.
Thank you for shopping with Bridal Elegance. We are honored to be a part of your special event.
