Customer Special Order Form

Step 1 of 3

  • SALE AGREEMENT: The purchaser understands there will not be any exchanges for size, cancellations or refunds. All sales are final. Deposits on all merchandise are non-refundable. All merchandise is sold as is. Layaway deposits cannot be refunded or transferred to another department or customer for any reason. USA Bridal is not responsible for any alterations or pressing of garments. Sale merchandise is purchased on an as is basis, any cleaning or repair work will be an additional fee.

    Merchandise left unclaimed after ten (10) days of the designated pick-up date will be disposed of and all monies paid forfeited.

    SPECIAL ORDER AGREEMENT/CONTRACT: Delivery on most special orders is an estimated 2 - 24 weeks. There is a possibility that the manufacturer will have the correct size, color and style in their inventory. In this event, delivery time could be very short. Bridal Warehouse does not extend pick-up time to accommodate an early arrival. Bridal Warehouse is not responsible for delays beyond our control including, but not limited to delays from the manufacturer. Variations in dye lots can be expected and are not the responsibility of Bridal Warehouse. Bridesmaid orders will not be placed until all attendants have provided measurements and paid for their dress in-full. Rush shipments, if available must be paid for at the time of order. Selecting a rush shipment is the responsibility of the customer.

    Special orders are to be paid in full and picked up 30 days after arrival in the store. Pick-up date is anytime within these 30 days. You will be notified via a phone call of your merchandise arrival. Please be sure Bridal Warehouse has the correct address and contact phone number in their database. Merchandise left unclaimed after ten (10) days of the designated pick-up date will be disposed of and all monies paid forfeited.

    CUSTOMER STYLE - SIZE - COLOR SELECTION: The purchaser has consulted the manufacturer's size chart and agrees to the size being ordered. The purchaser also agrees, that they have not in any way been influenced to order a particular size by an employee of Bridal Warehouse. USA Bridal will not be held responsible for any measurement. The size selected is the total responsibility of the purchaser. The purchaser understands there will not be any exchanges for size, cancellations or refunds. Bridal manufacturers DO NOT offer custom sizing. Dresses are not custom made to customer's measurements and in most cases additional tailoring is necessary. Deposits on all merchandise is non refundable.